Online Learning: Library Help for Faculty

A research guide to help faculty and students find, access, and navigate online materials available through the library

Ask a Librarian

Librarians are working remotely and we can still provide remote reference services for the research help desk or the digital scholarship desk. 

You can contact us via email (memref@marquette.edu) or through our chat box on our library homepage. You can contact an individual librarian if you would like. We are able to provide remote reference consults through Microsoft Teams. 

Although the service desks at the library are closed - we are still providing reference support to faculty and students during this time. 


If you have questions about: 

  • finding or purchasing an eBook or streaming video 
  • creating permanent links
  • other library resources 
  • purchasing and sending a book directly to your house 

Contact your subject specialist librarian. Below is a link to the list of those librarians. 


We are also offering to scan book chapters and articles for faculty (as staffing allows). Please see our "Faculty Services During COVID" link below for more information on that process. 

Moving Your Classes Online

The Center for Teaching and Learning is working with faculty to prepare them to move their classes online. Please visit their website for more information. Links to their resources are below. 

Issues Accessing Online Materials

Remember - to access materials while you are off-campus, you need to go through an authentication process. See below for more information on those two processes (Library Login will work for most library materials!). If you are still having issues - ask us! We're happy to help. Accessing materials off-campus is a common issue that we answer via chat. 

Library Login

You can access MOST library materials using Library Login without the VPN. Please try to access materials without using the VPN, as there are many people trying to use it at the moment. 

To access most articles, databases, ebooks, and streaming videos, you will need to "log in" to the library to verify your identity. 

If you select a database from the A-Z list or click on an item from the library catalog, you will be directed to this screen. Enter your Marqnet credentials (what you use for Checkmarq). After you input your credentials, you will be directed to the resource you wanted. 

Library login screenshot


If you want to use MarqCat+, you will see a screen like this. Click on the "Hello Guest. Login for Full Access"

This will take you to the library login authentication portal. Fill in your Marquette credentials. Click Submit. It will then direct you back to your original search results page from MarqCat+. 

VPN

GlobalProtect VPN login windowSome library resources cannot be accessed from off-campus via the Library Login method. A VPN connection is required for these.

Follow the instructions for downloading the VPN client on your mobile device and your computer. (Both are needed.)

  1. Connect to the GlobalProtect VPN using your MARQNET Username and password
  2. Acknowledge the message received on your mobile device (iPhone, Android, tablet, etc.). Once the message is acknowledged the VPN will connect to Marquette's network.
  3. Go to the Library website and start your research

Questions? Contact ITS Help Desk: (414) 288-7799 or helpdesk@marquette.edu .